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Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward and intended result. They are performance measures that help you understand if you are achieving your goals. KPIs create an analytical basis for decision making and help focus attention on what matters most.<\/p>\n
Managing with the use of KPIs includes setting targets (the desired level of performance) and tracking progress against that target. Managing with KPIs often means working to improve leading indicators that will later drive lagging benefits. Leading indicators are precursors of future success; lagging indicators show how successful the organization was at achieving results in the past.[\/et_pb_text][et_pb_button button_url=”http:\/\/kpi.org\/KPI-Basics\/KPI-Basics” button_text=”Learn more about KPIs at KPI.org” button_alignment=”right” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.18.0″ animation_style=”slide” animation_direction=”bottom” border_color_top=”#d9d9d9″ global_colors_info=”{}”]<\/p>\n
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We offer KPI Certifications through our association with The George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies. These courses are taught by highly-experienced facilitating consultants familiar with all types of organizations.<\/p>\n
We have been certifying professionals since 2006, and have been training measurement (KPI), balanced scorecard, and strategy practitioners for twenty years. We\u2019ve trained over 6,000 participants in over 80 countries.[\/et_pb_text][et_pb_cta button_url=”http:\/\/kpi.org\/KPIP” button_text=”Learn more about the KPI Certification” _builder_version=”4.16″ body_font=”||||||||” body_font_size=”20px” use_background_color=”off” button_alignment=”right” background_layout=”light” custom_margin=”-31px|0px||0px” custom_margin_tablet=”” custom_margin_phone=”|0px||0px” custom_margin_last_edited=”on|phone” custom_padding=”0px||2px|” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]
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Our consulting services are tailored to each client\u2019s unique needs to help you:<\/p>\n
KPI consulting services are designed to provide you with the confidence that your KPI, Dashboard, Balanced Scorecard, or Strategy Execution implementation will be a success.\u00a0Our facilitation approach builds off the measurement elements of the\u00a0Nine Steps to Success<\/em><\/a>\u2122 framework, which is a disciplined, practical, and tested approach to developing a performance management system. We adapt the framework to reflect the client\u2019s unique needs and schedule, but training is always an integral part of the framework, as is change management, and problem solving. Emphasis is placed on \u201cteaching clients to fish, not handing them a fish\u201d, so the scorecard system can be sustained after our consultants leave. The measurements are developed by your team during a series of facilitated workshops that are designed to be high energy and focused on specific deliverables.<\/p>\n