{"id":28891,"date":"2013-10-07T10:02:19","date_gmt":"2013-10-07T14:02:19","guid":{"rendered":"https:\/\/balancedscorecard.org\/staging\/?p=28891"},"modified":"2022-08-23T11:07:29","modified_gmt":"2022-08-23T15:07:29","slug":"how-the-mighty-have-fallen","status":"publish","type":"post","link":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/","title":{"rendered":"How the Mighty Have Fallen"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;3.0.89&#8243; background_layout=&#8221;light&#8221;]<\/p>\n<div class=\"EDN_article_content\">\n<p>A few months ago, we got a call from a company asking for help with their balanced scorecard \u2013 something that happens every day.\u00a0 What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had worked with years before.<\/p>\n<p>A lot had happened in eleven years. All the original architects of the balanced scorecard had left for other organizations.\u00a0 It was no longer used as a way to evaluate or update strategy.\u00a0 Having been cascaded down to an individual employee level years before, what they now called \u201cthe balanced scorecard\u201d was simply a way to set targets for employees, based on set objectives and measures.\u00a0 It was run out of the HR department, where the caller was a mid-level manager. These objectives and measures had become decoupled from strategy, and had not been reviewed or evaluated in years.\u00a0 What had once been a tool for individual employee alignment with corporate goals was now only a way to set annual targets for individuals. And without ongoing alignment, it was perceived that it was Corporate\u2019s way to get the employees to jump higher every year.\u00a0 HR\u2019s complaint was that only 5% of the employees had responded to the most recent request for their annual targets.<\/p>\n<p>No wonder!<\/p>\n<p>When I asked the person I was talking with about whether there was a possibility of talking with their strategy function, she was surprised &#8211;\u00a0 \u201cBalanced Scorecard is an HR tool \u2013 I didn\u2019t think it had anything to do with strategy!\u201d<\/p>\n<p>Sustaining a balanced scorecard takes ongoing leadership engagement, and needs to be the basis for ongoing strategic management conversations NOT a once year report card. Not only management, but all employees benefit from being involved in discussing strategy, identifying objectives, measures, targets and strategic initiatives at the level that they impact, and that impacts them.<\/p>\n<p>For more on aligning individual objectives with strategy\u00a0<a href=\"https:\/\/balancedscorecard.org\/staging\/Resources\/CascadingCreatingAlignment\/tabid\/230\/Default.aspx\">visit here<\/a>.<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> A few months ago, we got a call from a company asking for help with their balanced scorecard \u2013 something that happens every day.\u00a0 What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had worked with years before. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[25,23],"class_list":["post-28891","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-strategic-planning","tag-strategy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v23.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How the Mighty Have Fallen - Balanced Scorecard Institute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How the Mighty Have Fallen\" \/>\n<meta property=\"og:description\" content=\"A few months ago, we got a call from a company asking for help with their balanced scorecard \u2013 something that happens every day.\u00a0 What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had worked with years before. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\" \/>\n<meta property=\"og:site_name\" content=\"Balanced Scorecard Institute\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/StrategyManagementGroup\/\" \/>\n<meta property=\"article:published_time\" content=\"2013-10-07T14:02:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-23T15:07:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2021\/09\/BSI-Logo-White-Tagline-Italics.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1768\" \/>\n\t<meta property=\"og:image:height\" content=\"901\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Dan Montgomery\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@BSCInstitute\" \/>\n<meta name=\"twitter:site\" content=\"@BSCInstitute\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dan Montgomery\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\"},\"author\":{\"name\":\"Dan Montgomery\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/197cd7563247a6ab74a076b9291a5af8\"},\"headline\":\"How the Mighty Have Fallen\",\"datePublished\":\"2013-10-07T14:02:19+00:00\",\"dateModified\":\"2022-08-23T15:07:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\"},\"wordCount\":364,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#organization\"},\"keywords\":[\"strategic planning\",\"strategy\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\",\"url\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\",\"name\":\"How the Mighty Have Fallen - Balanced Scorecard Institute\",\"isPartOf\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#website\"},\"datePublished\":\"2013-10-07T14:02:19+00:00\",\"dateModified\":\"2022-08-23T15:07:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/balancedscorecard.org\/staging\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How the Mighty Have Fallen\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#website\",\"url\":\"https:\/\/balancedscorecard.org\/staging\/\",\"name\":\"Balanced Scorecard Institute\",\"description\":\"Balanced Scorecard Institute\",\"publisher\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#organization\"},\"alternateName\":\"Balanced Scorecard\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/balancedscorecard.org\/staging\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#organization\",\"name\":\"Strategy Management Group\",\"alternateName\":\"Balanced Scorecard Institute\",\"url\":\"https:\/\/balancedscorecard.org\/staging\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2019\/06\/BSI-main_color-logo-web.png\",\"contentUrl\":\"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2019\/06\/BSI-main_color-logo-web.png\",\"width\":255,\"height\":121,\"caption\":\"Strategy Management Group\"},\"image\":{\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/StrategyManagementGroup\/\",\"https:\/\/x.com\/BSCInstitute\",\"https:\/\/www.linkedin.com\/company\/balanced-scorecard-institute\",\"https:\/\/www.youtube.com\/channel\/UC2_SrqgrVIoxjpjjiH3zmOA\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/197cd7563247a6ab74a076b9291a5af8\",\"name\":\"Dan Montgomery\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2020\/06\/DMcolorSlide.jpg\",\"contentUrl\":\"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2020\/06\/DMcolorSlide.jpg\",\"caption\":\"Dan Montgomery\"},\"description\":\"Dan is co-author of The Institute Way. An accomplished facilitator and trainer, Dan has a 30 year background as a manager, management consultant and executive coach. His previous professional consulting experience includes work with Accenture and Ernst &amp; Young.\",\"sameAs\":[\"https:\/\/balancedscorecard.org\/staging\"],\"url\":\"https:\/\/balancedscorecard.org\/staging\/blog\/author\/dan-montgomery\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How the Mighty Have Fallen - Balanced Scorecard Institute","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/","og_locale":"en_US","og_type":"article","og_title":"How the Mighty Have Fallen","og_description":"A few months ago, we got a call from a company asking for help with their balanced scorecard \u2013 something that happens every day.\u00a0 What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had worked with years before. [&hellip;]","og_url":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/","og_site_name":"Balanced Scorecard Institute","article_publisher":"https:\/\/www.facebook.com\/StrategyManagementGroup\/","article_published_time":"2013-10-07T14:02:19+00:00","article_modified_time":"2022-08-23T15:07:29+00:00","og_image":[{"width":1768,"height":901,"url":"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2021\/09\/BSI-Logo-White-Tagline-Italics.png","type":"image\/png"}],"author":"Dan Montgomery","twitter_card":"summary_large_image","twitter_creator":"@BSCInstitute","twitter_site":"@BSCInstitute","twitter_misc":{"Written by":"Dan Montgomery","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#article","isPartOf":{"@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/"},"author":{"name":"Dan Montgomery","@id":"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/197cd7563247a6ab74a076b9291a5af8"},"headline":"How the Mighty Have Fallen","datePublished":"2013-10-07T14:02:19+00:00","dateModified":"2022-08-23T15:07:29+00:00","mainEntityOfPage":{"@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/"},"wordCount":364,"commentCount":0,"publisher":{"@id":"https:\/\/balancedscorecard.org\/staging\/#organization"},"keywords":["strategic planning","strategy"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/","url":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/","name":"How the Mighty Have Fallen - Balanced Scorecard Institute","isPartOf":{"@id":"https:\/\/balancedscorecard.org\/staging\/#website"},"datePublished":"2013-10-07T14:02:19+00:00","dateModified":"2022-08-23T15:07:29+00:00","breadcrumb":{"@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/balancedscorecard.org\/staging\/blog\/how-the-mighty-have-fallen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/balancedscorecard.org\/staging\/"},{"@type":"ListItem","position":2,"name":"How the Mighty Have Fallen"}]},{"@type":"WebSite","@id":"https:\/\/balancedscorecard.org\/staging\/#website","url":"https:\/\/balancedscorecard.org\/staging\/","name":"Balanced Scorecard Institute","description":"Balanced Scorecard Institute","publisher":{"@id":"https:\/\/balancedscorecard.org\/staging\/#organization"},"alternateName":"Balanced Scorecard","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/balancedscorecard.org\/staging\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/balancedscorecard.org\/staging\/#organization","name":"Strategy Management Group","alternateName":"Balanced Scorecard Institute","url":"https:\/\/balancedscorecard.org\/staging\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/balancedscorecard.org\/staging\/#\/schema\/logo\/image\/","url":"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2019\/06\/BSI-main_color-logo-web.png","contentUrl":"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2019\/06\/BSI-main_color-logo-web.png","width":255,"height":121,"caption":"Strategy Management Group"},"image":{"@id":"https:\/\/balancedscorecard.org\/staging\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/StrategyManagementGroup\/","https:\/\/x.com\/BSCInstitute","https:\/\/www.linkedin.com\/company\/balanced-scorecard-institute","https:\/\/www.youtube.com\/channel\/UC2_SrqgrVIoxjpjjiH3zmOA"]},{"@type":"Person","@id":"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/197cd7563247a6ab74a076b9291a5af8","name":"Dan Montgomery","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/balancedscorecard.org\/staging\/#\/schema\/person\/image\/","url":"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2020\/06\/DMcolorSlide.jpg","contentUrl":"https:\/\/balancedscorecard.org\/staging\/wp-content\/uploads\/2020\/06\/DMcolorSlide.jpg","caption":"Dan Montgomery"},"description":"Dan is co-author of The Institute Way. An accomplished facilitator and trainer, Dan has a 30 year background as a manager, management consultant and executive coach. His previous professional consulting experience includes work with Accenture and Ernst &amp; Young.","sameAs":["https:\/\/balancedscorecard.org\/staging"],"url":"https:\/\/balancedscorecard.org\/staging\/blog\/author\/dan-montgomery\/"}]}},"_links":{"self":[{"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/posts\/28891"}],"collection":[{"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/comments?post=28891"}],"version-history":[{"count":0,"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/posts\/28891\/revisions"}],"wp:attachment":[{"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/media?parent=28891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/categories?post=28891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/balancedscorecard.org\/staging\/wp-json\/wp\/v2\/tags?post=28891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}