by David Wilsey | Oct 4, 2021 | Blog, Uncategorized
Many of you have probably already heard this story commonly shared by consultants, but bear with me. A woman got home from work one day and found her husband preparing a roast for dinner. Before he put the meat in the oven, he cut a few inches off the end and saved it...
by Terry Sterling | Jun 15, 2021 | Blog, Uncategorized
In April 2021, the Federal Reserve Board released a report on the impact of COVID-19 on American businesses during 2020. Data from recent years show approximately 600,000 businesses, equating to about 8.5% of all businesses, close permanently every year. In 2020,...
by Balanced Scorecard Institute | Apr 30, 2021 | Blog, Uncategorized
A culture of continuous improvement (CI) is not easy to attain, but once in place, results in an organization that is steadily improving its performance over time. The key to CI success? Defining what it means, socializing it, and getting all stakeholders to...
by Joe DeCarlo | Apr 14, 2021 | Blog, Uncategorized
Top-level organizational strategies that arenot cascaded down through the various levels of the organization are just that: top-level organization strategies. Buy-in and support for the top-level strategy will be weak unless middle managers are empowered to provide...
by David Wilsey | Mar 25, 2021 | Blog, Uncategorized
I was talking with a client the other day about adding OKRs to their BSC system and she stopped me in mid-sentence. “Wait a minute,” she said with a skeptical smile. “Are OKRs just KPIs with a new name so that you consultants have something new to sell?” To her point,...
by Terry Sterling | Feb 25, 2021 | Blog, Uncategorized
“Why?”…a simple, three-letter word that a three-year old can utilize with unbelievable tenacity when not getting satisfactory answers. Merriam-Webster defines “why” as for what cause, reason, or purpose. The answers to “why?” range from simplistic, easy to...
