Grounded by COVID-19? Learn to focus on strategy and improve performance remotely.

BSI provides virtual consulting, training, and professional certification services to organizations worldwide.

How balanced is your strategy?

Gain a more comprehensive, balanced view of your organization’s performance with our Balanced Scorecard Professional Certification program. Business, government, and nonprofit organizations worldwide use the balanced scorecard system to:

  • Break down intangible strategic vision into specific, actionable steps
  • Get everyone focused on strategy
  • Choose measures that help you achieve tangible results

How do you measure success?

Our Key Performance Indicator Certification program will help you identify your organization’s most meaningful indicators of success.

Our KPI services are tailored to each client’s unique needs to help you:

  • Develop meaningful KPIs
  • Evaluate and improve existing KPIs
  • Ensure objectives and KPIs are aligned with strategy
  • Design reports for data-driven decision making

Are you managing projects for strategy execution?

Develop and implement efficient solutions for strategy execution with our formalized Project Management training.

We can help clients with:

  • Project Management Maturity Assessment
  • PMO assessment, set up or design
  • Certified PMP contractor resource for short
    or long-term projects
  • Custom Project Management method and curriculum
  • Portfolio Governance assessment and design
  • Project Coaching, Rescue and Recovery

Expert Strategic Management Guidance

The experts at Balanced Scorecard Institute (BSI) specialize in providing consultation, training, and professional certification services to all types of organizations.

Tailored to Your Needs

Building on our proven team-based Nine Step™ methodology, we will work with you to customize our approach to fit your organization.

Twenty Years of Experience

BSI has become a trusted advisor and counselor to hundreds of organizations worldwide.

Start from Scratch

Don’t know where to start? Contact us about a free overview session.

Fix What’s Broken

Already have parts of a system in place? We know how to fix what’s wrong.

Start Keeping Score

It is hard to get better at anything if you don’t measure progress.

Build Buy In

Strategy is a team sport. Let us help you build support for the system.

Balanced Scorecard & KPI Certification

Over 7,500 people worldwide have been certified in Balanced Scorecard or Key Performance Indicator development since 2006. These programs, certified by The George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, are designed to give you the tools and skills needed to help your organization:

  • Focus on strategy
  • Improve organizational performance
  • Align work with strategy
  • Improve communication of Vision and Strategy
  • Prioritize

BSI Trusted Around The World

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Live Online Certification Programs

BSI is offering live online certification programs. These programs are designed to help organizations increase their focus on strategy, improve performance, align work with the organization’s strategy, and prioritize objectives.

Free Webinar! Using Dashboards to Bring Strategy to Life

This webinar will explore how to effectively use dashboarding software as part of a performance management review meeting cadence.

Free Webinar! How Do You Plan for a Disruption Like THIS?!

This recorded webinar will discuss how the planning stages of the Nine Steps to Success™ can help guide the many strategy conversations needed after a major disruption such as a pandemic.

Live Online Balanced Scorecard Certification

Our Balanced Scorecard Professional (BSP) and Balanced Scorecard Professional Master (BSMP) Certification courses are now available online!

The Institute Way:

Simplify Strategic Planning and Management with the Balanced Scorecard

Available in Hardcover, Paperback, and EBook

The Institute Way:
Simplify Strategic Planning and Management
with the Balanced Scorecard

A practical, step-by-step guide to the formulation and execution of strategy in business, government and not-for-profit organizations, The Institute Way blends strategic planning, performance measurement and change management into a simple, disciplined framework that’s easy to build and communicate.

What people are saying

The balanced scorecard is a critical part of our strategy. It offers a framework for achieving our business goals through clear, understandable metrics.  It’s more than standard corporate-speak – it actually works!
Jeff Levy

Veolia Water North America

The balanced scorecard fosters consistency in strategic planning and performance management throughout our organization. It provides us the framework for sustaining a disciplined and data-driven approach to decision making.

John McGillicuddy

Mecklenburg County, North Carolina

Although we only implemented the balanced scorecard approach a couple of years ago, we have already seen improvements in our operations. The [Nine Steps to Success™] approach helps us focus on our ambitious goal to drastically increase the number of transplants we facilitate by 2015.

Michael Boo

The National Marrow Donor Program®/Be The Match Registry®

Contact us to find out how we can help your organization focus on strategy and improve performance.





“Finally, a comprehensive approach that makes sense and ties all of our tools together”
Todd Moon

Chief Operations Service, Alcohol & Tobacco Tax & Trade Bureau

"The BSP Certification Boot Camp was on enriching learning experience. The case studies and peer interactions helped to turn theory into practice."
David Branch

Director of Business Performance, Constellation Energy

“This course converted me from a skeptic into a believer.”
Thedora Borissov

Manager, Performance and Measurement, BC Oil and Gas Commission

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