“We are very pleased with the help provided by the Institute. We are aiming for high revenue targets in a geographically diverse market, and the Institute helped us translate our strategy into something that employees can actually use.”

Laurent Auguste, President and CEO
Veolia Water Americas

“The Balanced Scorecard is a critical part of our strategy. It offers a framework for achieving our business goals, through clear, understandable metrics. It’s more than standard corporate-speak – it actually works!”

Brian Clarke, Executive Vice President, Business Systems
Veolia Water Americas

“We worked with the Balanced Scorecard Institute to begin our balanced scorecard process from scratch.  Much of our success in implementing this approach is credited to Howard Rohm and his associates.  We couldn’t have done it without the Institute’s detailed directions charting our course

Janet Harrison, Director of Strategic Planning
Susan G. Komen for the Cure

"We selected the Balanced Scorecard Institute to help us develop a strategic management system because they adapted a business process for use in government. Howard Rohm did an excellent job of getting our executives’ buy-in; he was able to address and ease their concerns, promote the process, and show them the possibilities and benefits of the balanced scorecard.”

Leslie Finter, Acting Manager – Planning
Passport Canada