by Terry Sterling | Jun 15, 2021 | Blog, Uncategorized
In April 2021, the Federal Reserve Board released a report on the impact of COVID-19 on American businesses during 2020. Data from recent years show approximately 600,000 businesses, equating to about 8.5% of all businesses, close permanently every year. In 2020,...
by Terry Sterling | Feb 16, 2021 | Blog, Uncategorized
On the search for something unique, you stumble across a delicious-looking, aromatic delicacy sitting atop the counter in the employee breakroom. You look around and cannot believe your luck. You are all alone. No one else has yet stumbled upon this remarkable...
by Terry Sterling | Feb 1, 2021 | Blog, Uncategorized
1st Lieutenant Brett Burnside had this to say about being trained in the US Air Force’s F-35 Joint Strike Fighter: “You can practice and practice and practice as much as you want, but when it comes to flying the jet, whether it’s in a training or combat scenario, you...
by Richard Juarez | Jan 26, 2021 | Blog, Uncategorized
After months of hard work, we finally made it to the rollout event – my first. In an all-hands meeting, we detailed the plan, bragged about increased focus, increased alignment, improved team cohesion, and the 40+ new projects resulting in new and improved services or...
by Richard Juarez | Jun 3, 2020 | Blog, Uncategorized
A few years ago, I held my first Strategy Review Meeting (SRM). We had a great agenda and flow. We had strong presenters going over the progress we’ve made. Our KPIs were giving us trend information allowing for great discussion. Our project updates were giving...