Obfuscating Objectives

Obfuscating Objectives

One of our clients decided to build their strategy map and balanced scorecard themselves after some training. They created a draft strategy map with 12 strategic objectives, linked together in a cause-effect chain–the strategy map–that showed how value was...
Strategic Planning in the Healthcare Industry

Strategic Planning in the Healthcare Industry

Over the last 10 years we have seen a tremendous change in the healthcare industry.  Whether it is a shift in philosophy to focus on more value-based care or navigating the impact of implementing the Affordable Care Act here in the United States, significant shifts...
How Did I Get an MBA Without Learning This?

How Did I Get an MBA Without Learning This?

Most MBA programs pride themselves as being the ”practical” degree that will best prepare its students for any number of management roles. And I have to admit that I can point to that degree as a true turning point in my career. But it wasn’t until I became a Balanced...
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