Objectives and Key Results (OKRs) Solutions

The Objectives and Key Results (OKRs) goal-setting framework is used by organizations that want to engage employees to achieving results. Often associated with technology companies in Silicon Valley (such as Google, Twitter, Spotify, Airbnb and LinkedIn) or those that focus on Agile methodologies, the OKR model can be used by any sized organization in any sector. OKRs create an analytical basis for decision making and help focus attention on what matters most.

In the OKR model:

Objectives capture what you want to accomplish (a broad goal) in a qualitative sense
- Example: Improve the Customer Experience
Key Results capture/measure how you will accomplish the objective in a quantifiable manner
- Example: 10% increase in our Net Promoter Score by the end of the quarter
Everyone in the organization sets their own OKRs, from leadership down
OKRs are set individually but should be aligned with strategy
All OKRs are shared transparently and reported on a regular cadence, typically quarterly

OKR Training Programs and Certification Programs

The Objective and Key Results (OKR) Professional Certifications are offered by the Balanced Scorecard Institute (BSI) in partnership with The George Washington University Center for Excellence in Public Leadership (GW CEPL), part of the College of Professional Studies. BSI courses are led by seasoned facilitating consultants with diverse organizational expertise.

Participants can choose between BSI-only certification or opt for a joint certification from BSI and GW CEPL. The optional GW CEPL certification adds prestige from a renowned academic institution while upholding BSI’s stringent standards.

BSI also provides customized OKR training programs tailored to specific organizational needs, delivered on-site by experienced consultants well-versed in various organizational structures.

With two decades of experience in training and consulting, BSI has established itself as a leader in performance measurement, balanced scorecard implementation, project management, and strategic planning. Their extensive reach includes over 8,000 participants trained across 80 countries, demonstrating their global impact and expertise in organizational performance improvement.

View our upcoming OKR Certification Courses

Contact Us for Onsite OKR Training

OKR Consultation

Our consulting services are tailored to each client’s unique needs to help you:

Coach employees on developing meaningful OKRs
Evaluate and improve existing OKR system implementation
Ensure OKRs are aligned with strategy or operational goals
Facilitate quarterly performance report meetings
Design reports for data-driven decision making

OKR consulting services are designed to provide you with the confidence that your system implementation will be a success. Our facilitation approach builds off the measurement elements of our Nine Steps to Success™ framework, which is a disciplined, practical, and tested approach to developing a strategic performance management system. We adapt the framework to reflect the client’s unique needs and schedule, but training is always an integral part of the framework, as is change management, and problem solving. Emphasis is placed on “teaching clients to fish, not handing them a fish”, so the goal setting system can be sustained after our consultants leave. The OKRs are developed by your team during a series of facilitated workshops that are designed to be high energy and focused on specific deliverables.