
Learn to Develop a Balanced Scorecard or KPIs in Orlando!

Learn to Develop
a Balanced Scorecard or KPIs
Live In-Person!
December 15-17 & December 20-21, 2021
These courses are held these dates so you can attend 3 days of the course, take a break and have fun during the weekend, and then finish the last two days of the course.
The class will be held at the Marriott Courtyard Orlando Lake Buena Vista which is located in the heart of Lake Buena Vista, FL, minutes from Disney World®, Epcot®, Universal Orlando Resort™, Disney Springs® and Discovery Cove®, along with Orlando’s world-class shopping, dining and nightlife.
As a Disney Good Neighbor Partner Hotel, the hotel offers a free shuttle to any of the Disney Theme Parks as well the ability to purchase any Disney tickets before you leave your hotel.

Balanced Scorecard Professional Certification Boot Camp
Get BSC-certified with the original Balanced Scorecard Boot Camp! This course combines the material in the Part 1 and Part 2 courses that meets the course requirements for the Balanced Scorecard Professional Certification (exam completion required).
BSP Certification Part 1
This course introduces participants to the award-winning Nine Steps to Success™ balanced scorecard development methodology. Participants learn how to build and implement a balanced scorecard for any commercial, government or nonprofit organization with a practical step-by-step approach. This course is a practical, “hands-on” workshop that covers best practices, case studies, exercises, lessons-learned, real-life examples and expert facilitation practices.
Participants will learn:
- Basic concepts of the balanced scorecard and how it can be used to improve organization performance
- How the balanced scorecard applies to different types of organizations
- How to build and implement a scorecard using the Nine Steps to Success™ methodology
- How to develop strategy maps and initiatives for improving organization strategy and performance
- How to develop more meaningful performance measures
- The best sequence of steps to build a strategy-focused organization
- How to use small group simulations to understand decision choices
BSP Certification Part 2
This course builds on the introductory knowledge from Part 1, providing more tools and techniques to help build, deploy, and sustain a scorecard system. The BSP Certification Part 2 focuses on common scorecard development difficulties and nuances found in real-world organizations that have implemented the Nine Steps framework. It delves deeper into the more advanced subjects our trainees have been asking for: strategic thinking, practical examples, details on cascading, budgeting, change management, facilitation evaluation, and more.
Participants will learn:
- How to think strategically without getting bogged down in tactical details
- How to design and implement a scorecard within existing frameworks
- How to revise poorly-designed scorecard elements
- Balanced scorecard “best practices”
- Advanced concepts in performance measurement
- How to cascade the enterprise scorecard throughout the organization
- How to drive a performance-informed budget and build employee accountability
- How to overcome obstacles and real-world challenges
- The evaluation of planning documents and processes

KPI Professional Certification Boot Camp
The KPI Professional Certification Boot Camp combines the entire course curriculum from the Part 1 and Part 2 courses that meets the course requirements for the KPI Profession Certification (exam completion required).
KPIP Certification Part 1
This course provides an introduction to KPIs and their strategic context, and then introduces participants to a step-by-step methodology that can be used to develop various types of KPIs. Through short lectures, case studies, and applied exercises, participants will learn the fundamentals of KPI development and how to align measures that drive improvement to strategy.
Participants will learn how to:
- Create buy-in and a culture of continuous performance improvement
- Drive performance-informed budgeting and accountability
- Develop best practice KPIs, performance targets, and management dashboards
- Improve performance of departments, teams, programs, projects, risks, and individuals
- Communicate performance information throughout the organization to better inform decision making
KPIP Certification Part 2
This Application course covers more advanced KPI topics including the development of strategic, operational, project, risk, and employee measures, as well as creating KPI alignment by cascading objectives and managing with performance information. Participants learn an early-warning system that can be used throughout an organization to help improve performance. Throughout the course, participants will be applying the framework and learnings to an individualized KPI project that reflects improvements in their organization. At the conclusion of the program, each participant will share their application project for peer and faculty feedback.
Participants will learn how to:
- Develop and apply measures for their own organization
- Use KPIs to identify, measure, and manage risks
- Align KPIs by cascading objectives
- Improve organization’s skill in understanding and selecting performance measures
- Reduce the cycle time of implementing new performance measures
Available Discounts
Apply one or all!
Early Bird Special
There is a $500 additional discount per participant for signing up 30 days before the start of the course. Early bird discount expires November 14, 2021 for these courses.
Public Sector Discount
There is a $250 discount for participants from public sector (local/state government) and not-for-profit organizations (use discount code NP).
Multi-Registration Discount
If three or more people from the same organization register at the same time, there is a $500 discount per participant. We encourage more people from the same organization to attend so that they can collaborate during the workshop.
Obtain Credit
Continuing Education UnitsAll BSI Certification Program participants qualify for GWU Continuing Education Units. |
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Professional Development UnitsSince we are an Authorized Training Partner for PMI, you can gain PDU’s by attending these courses that will help maintain your PMI certifications. |
The PMI Authorized Training Partner seal is a mark of the |
Formal Education CreditSince we are a Registered Educational Provider for ASP, you can gain double credit points by attending the Balanced Scorecard and KPI Certification courses that will help earn or maintain your ASP certifications. |
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About Our Partnership
In order to provide a seamless, high quality learning experience for the current and aspiring strategy leaders, BSI has partnered with The George Washington University’s Center for Excellence in Public Leadership (GW CEPL), a part of the GW College of Professional Studies.
Together, our partnership will provide the rigorous, academically grounded, leadership development-focused content and learning environment that is the hallmark of GW’s executive education programs. Our partnership also offers the critical bench strength in teaching, consulting, and program support that enables the highest quality of client support.
Orlando has something for everybody. It is home to Disney World, Epcot Center, Magic Kingdom, Universal Studios, Islands of Adventure, and the Wizarding World of Harry Potter. You can swim with the dolphins, see alligators, play a round of golf, see live entertainment, and much more. Orlando is also less than an hour drive to some of America’s finest beaches and the Kennedy Space Center.
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About the venue
Due to a surge of more Covid-19 cases in the United States due to the Delta Variant and the possibility of having to change the workshop to a LIVE ONLINE workshop, we are asking participants that will need to purchase airline tickets and/or hotel rooms to only book refundable airline tickets/hotel rooms. Due to Covid-19 we will not be offering any refunds on travel accommodations. We are also unable at this time to offer invitation letters to enter the United States.
However, we will refund any monies for workshop(s) if you prefer to take an in-person class versus an online class if we have to change to online.

Bonus discount!
Fill out the form below for an exclusive discount code for these courses
COVID-19
Due to a surge of more COVID-19 cases in the United States because of the Delta Variant and the possibility of having to change the workshop to a LIVE ONLINE workshop, we are asking participants that will need to purchase airline tickets and/or hotel rooms to only book refundable airline tickets/hotel rooms. Due to Covid-19 we will not be offering any refunds on travel accommodations. We are also unable at this time to offer invitation letters to enter the United States
However, we will refund any monies for workshop(s) if you prefer to take an in-person class versus an online class if we have to change to online.
A great course to strengthen any organizations performance management capabilities.