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Saturday , March 28 , 2015
You are here:  Resources  >  The Nine Steps to Success

Building & Implementing a Balanced Scorecard:
Nine Steps to SuccessTM


Balanced Scorecard Nine Steps to Success

The Institute’s award-winning framework, Nine Steps to SuccessTM, is a disciplined, practical approach to developing a strategic planning and management system based on the balanced scorecard. Training is an integral part of the framework, as is coaching, change management, and problem solving. Emphasis is placed on “teaching clients to fish, not handing them a fish”, so the scorecard system can be sustained.

A key benefit of using a disciplined framework is that it gives organizations a way to ‘connect the dots’ between the various components of strategic planning and management, meaning that there will be a visible connection between the projects and programs that people are working on, the measurements being used to track success, the strategic objectives the organization is trying to accomplish and the mission, vision and strategy of the organization.

More Information:
How does all of this terminology fit together logically?
What is a balanced scorecard?

Step One: Assessment

- BSC Development Plan
- Strategic Elements
- Change Management
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Step Two: Strategy

- Customer Value
- Strategic Themes
- Strategic Results
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Step Three: Objectives

- Strategy Action Components
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Step Four: Strategy Map

- Cause-and-Effect Links
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Step Five: Performance Measures

- Performance Measures
- Targets
- Baselines
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Step Six: Initiatives

- Strategic Projects
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Step Seven: Performance Analysis

- Software
- Performance Reporting
- Knowledge Sharing 
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Step Eight: Alignment - Cascading

- Unit & Individual Scorecards
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Step Nine: Evaluation

- Strategy Results
- Revised Strategies 
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