Handbook for Basic Process Improvement

BPIHNDBK.PDF

This handbook has been developed to assist team leaders at all levels who are involved in process improvement efforts. Together with the Basic Tools for Process Improvement, or “tools kit,” it provides the practical information you need to initiate and successfully carry out process improvement activities.

The approach and tools described in the handbook follow a Basic Process Improvement Model. This model differs in many respects from the Process Improvement Flowchart found in the CNO-sponsored Starter Kit for Basic Process Improvement distributed to commanding officers several years ago. The Basic Process Improvement Model is much more detailed, in keeping with the “how to” approach used in the new handbook. Together, the model and handbook explain the actual actions teams must take to improve a process.

 

Tools for Basic Process Improvement

FileSizeDescription
AFFINITY.PDF425 KBAffinity Diagram
BRAINSTM.PDF318 KBWhat is Brainstorming?
C-EDIAG.PDF412 KBCause and Effect Diagram
CONTROL.PDF885 KBControl Chart
DATACOLL.PDF655 KBData Collection
DESCNTLS.PDF421 KBDecision Making Tools
FLOWCHRT.PDF430 KBFlowchart
HISTGRAM.PDF487 KBHistogram
OPDEF.PDF507 KBOperational Definitions
PARETO.PDF570 KBPareto Chart
RUNCHART.PDF535 KBRun Chart
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