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Blue Apples & Other Special Projects
How do you deal with an initiative (project) that is a forceful executive’s favorite idea, or, even worse, is something that your organization has spent years to develop BUT is not aligned to your strategy? Yikes! I was teaching a class in Atlanta last week and one...
Boots on the Ground: Making a Difference in Kuwait
Dateline: CAMP ARIFJAN, Kuwait. First, let me acknowledge that for some inexplicable reason, my career has repeatedly veered into Department of Defense work and this little fact is extremely amusing to those who know that my idea of “roughing it” means...
Translation Please
I am absolutely addicted to the television show, “Big Bang Theory.” Have you seen it? I catch myself laughing out loud at it...even when watching it on planes (yes, that’s a little embarrassing). People who are fluent in the language of math and science...
Dear Abby-Gail: How Much is Too Much?
There has been a lot of interest in my recent blog post: “Balanced Scorecard Gone Bad: What’s that Funky Smell?” Several people have posted comments and questions in various forums, but one in particular deserves special attention. From Gary: I believe a...
The Strategic Planning Wheel of Doom
I talked to a student from one of our classes over a year after the class to see how things were going, and she told me a long story about how they were still debating the exact wording of objective number 9. I asked her if they had reached their targets...
The Trouble with “Change Management”
A few years ago I was facilitating a post-merger integration process for an expanding publicly-traded utility company that had bought a smaller, rural utility in order to expand its territory. The parent company had a balanced scorecard, and we created an...
The Ultimate Fantasy
High School Football, College Football and Pro Football still don’t scratch the itch. Are you familiar with Fantasy Football? Football Season in Texas is well underway yet even with football everywhere you turn, there are a lot of people who are just as excited...
Garth Brooks and the Music Industry’s Performance Measurement Problem
The rock music industry in 1991 was in transition. The glam-rock and new wave music of the eighties was out and the industry had not yet settled on alternative rock and grunge as the iconic sound of the decade. And most shockingly, after almost forty years of fans...
Skinny Jeans and the New Math
I am an engineer by training and a math geek at heart. So articles about girls and math catch my eye. Did you know that researchers agree that one’s ability to excel at math and science is as much about attitude as it is about “natural gifts” or gender? This...
How the Mighty Have Fallen
A few months ago, we got a call from a company asking for help with their balanced scorecard – something that happens every day. What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that...