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Wigs, Pigs, and Desserts
Some of our clients use Franklin Covey’s methods to improve human and organizational performance, including the use of WIGs (Wildly Important Goals). I’ve wrestled with how to integrate Covey’s approach, which is sometimes loosely or creatively applied,...
What’s the Value in Having Values?
“It’s not hard to make decisions when you know what your values are.” – Roy E. Disney Values can sometimes seem like the stepchild of strategic planning. The guts of a strategic plan can include a results-oriented vision translated into specific...
Hungry for Some Perspectives?
One of the participants in a recent Balanced Scorecard Professional Certification workshop was struggling with the difference between Strategic Themes and Balanced Scorecard Perspectives. In fact, he fundamentally questioned the need for both. His argument was that...
Are Strategic “Leaps of Logic” Leaving You Dazed and Confused?
Have you ever known someone whose brain works faster than they can talk or write? They often appear to be making leaps of logic when actually, their brain is working through logical steps but they are only communicating their first and last thought in the...
Blue Apples & Other Special Projects
How do you deal with an initiative (project) that is a forceful executive’s favorite idea, or, even worse, is something that your organization has spent years to develop BUT is not aligned to your strategy? Yikes! I was teaching a class in Atlanta last week and one...
Boots on the Ground: Making a Difference in Kuwait
Dateline: CAMP ARIFJAN, Kuwait. First, let me acknowledge that for some inexplicable reason, my career has repeatedly veered into Department of Defense work and this little fact is extremely amusing to those who know that my idea of “roughing it” means...
Translation Please
I am absolutely addicted to the television show, “Big Bang Theory.” Have you seen it? I catch myself laughing out loud at it...even when watching it on planes (yes, that’s a little embarrassing). People who are fluent in the language of math and science...
Dear Abby-Gail: How Much is Too Much?
There has been a lot of interest in my recent blog post: “Balanced Scorecard Gone Bad: What’s that Funky Smell?” Several people have posted comments and questions in various forums, but one in particular deserves special attention. From Gary: I believe a...
The Strategic Planning Wheel of Doom
I talked to a student from one of our classes over a year after the class to see how things were going, and she told me a long story about how they were still debating the exact wording of objective number 9. I asked her if they had reached their targets...
The Trouble with “Change Management”
A few years ago I was facilitating a post-merger integration process for an expanding publicly-traded utility company that had bought a smaller, rural utility in order to expand its territory. The parent company had a balanced scorecard, and we created an...
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