by Balanced Scorecard | Jul 19, 2023 | Articles and Videos
By Paul ArvesonW. Edwards Deming in the 1950’s proposed that business processes should be analyzed and measured to identify sources of variations that cause products to deviate from customer requirements. Read More
by Balanced Scorecard | Jul 19, 2023 | Articles and Videos
Compiled by Paul ArvesonEver wondered what Affinity Diagraming, Cause-and-Effect Diagrams, Pareto Charts and Flowcharts are all about? Read More
by Balanced Scorecard | Jul 19, 2023 | Articles and Videos
Compiled by Paul Arveson Many times balanced scorecard measures depends on data collected by surveys. This article includes excerpts from authorities on survey design and survey methods, providing some of the basic principles used to develop a survey for supporting...
