Dr. Gerald A. Turner is a Balanced Scorecard Institute Senior Associate. He is also a certified Balanced Scorecard Professional (BSP) and has been with The Institute for 12+ years. Gerald is a business entrepreneur, executive coach, trainer, and consultant to executive management with 38+ years of global business management experience. Throughout his career, as trusted advisor to executive leadership teams, he has developed high-impact, results-oriented solutions to resolve key business performance and productivity issues that generate value deficiencies. His approaches and methods may include The Balanced Scorecard, Enterprise Transformation & Leadership, Corporate Performance Management, Business Systems Dynamics, Logic Model, The Performance Prism, Advanced Program Management, The Baldrige Award, and EFQM-BEM. He has advanced through various positions of increasing responsibility including engineering & technology director, chief systems engineer, VP of operations, COO, CEO and senior consultant to executive management. He has also acquired extensive business performance management experience as a senior consultant and executive advisor within Cap Gemini, Ernst & Young Consulting, Accenture, Hitachi Consulting, and Booz Allen Hamilton. His most recent engagements have included development of state-of-the-art enterprise transformation and change leadership programs for major Fortune 500 corporations in Europe, the Middle East, Africa, The Americas, Asia, Caribbean Basin, Pacific Rim, Mexico, and Canada.
Dr. Turner holds an AS in Electrical-Electronic Engineering Technology, BS in Electrical Engineering, BS in Mechanical Engineering, and MS in Industrial Systems Engineering & Management from Cleveland State University’s Fenn College of Engineering, and an Executive MBA in Systems Dynamics & Management from Baldwin-Wallace University. He also holds an earned PhD in Operations Research & Systems Management from Columbia and has recently completed post-doctoral studies in Business & Systems Dynamics at the Massachusetts Institute of Technology (MIT). He has been a guest lecturer and visiting professor in executive management and MBA programs at a variety of universities throughout the US including the University of Texas at Dallas, University of Dallas, Old Dominion University, Norfolk State University, Cleveland State University, Baldwin-Wallace University, George Washington University, and Texas A&M in the areas of Enterprise Transformation, Systems Engineering & Management, Operations Research, Supply Chain Optimization, Operations Management, and Strategic Program-Project Management. He is also a Certified Management Consultant (CMC®), Certified Program Manager (CPgM®), Certified in Systems Management (CSM) and a Licensed Registered Professional Engineer (PE®) in Electrical and Mechanical Engineering.
Dr. Turner’s professional affiliations have included the Association for Strategic Planning (ASP), MIT System Dynamics Society (SDS), International Society for Performance Improvement (ISPI), Project Management Institute (PMI), Performance Measurement Association (PMA-UK), International Council on Systems Engineering (INCOSE), Institute of Management Consultants (IMC), The Peter F. Drucker Society, Armed Forces Communications & Electronics Association (AFCEA), Aeronautics & Aerospace Institute (AAI), National Society of Professional Engineers (NSPE), Institute of Management Accountants IMA), Institute for Operations Research & Management Science (INFORMS), Institute of Electrical & Electronics Engineers (IEEE), The Institute of Industrial Engineers (IIE), Society for Advancement of Consulting (SAC) and International Centre for Business Performance (ICBP-UK).