Richard Juarez is a Balanced Scorecard Institute Senior Associate. Richard has served in multiple executive-level roles with his most recent being that of Senior Director, Enterprise Strategic Services for a mid-market organization where he led the strategic planning process for a parent organization, three subsidiaries, and their support units. Richard’s unique perspective on challenges and decisions organizations face while on their balanced scorecard journey comes from having implemented and managed BSI’s Nine Steps to Success™ at his organization over the course of three years.
Richard has also served as CEO for a non-profit organization, managed international physical security projects, led startups in Mexico City, Mexico and Lima, Peru, and worked in various consulting roles. These roles have spanned multiple markets to include education, medical transportation, security force training and management, indigent care, community services, international healthcare, Latin America sales and training, community blood banking, biologics testing, and cellular therapy.
Richard earned his Bachelor of Science degree in Healthcare Administration from Texas State University and his MBA from Sul Ross State University. He also earned a Project Management Diploma at Universidad ESAN in Lima, Peru. Richard holds certifications as a Balanced Scorecard Master Professional (BSMP), Performance Measure Blueprint Professional (PuMP®), Project Management Professional (PMP), and a certificate in Management Reporting: Systems and Strategies from Cornell University.