Terry is a Senior Associate and Certified Balanced Scorecard Master Professional with over 30 years of experience working in both the private and public sectors. As the former CEO of two successful business ventures, he has held various managerial and leadership positions over his career and has expertise in balanced scorecard, strategic planning, performance measurement, staffing analysis, work-flow analysis, time and motion studies, organizational assessment and work-load analysis. As an international consultant, facilitator and lecturer, he has developed and taught courses on a wide variety of topics, including balanced scorecard, performance measurement, strategic planning, promotional processes, and facility/property management. He has lectured throughout the United States, Canada and the Middle East on a variety of topics.
Terry has provided training and consulting services to both domestic and international clients such as the Abu Dhabi Police, the US Border Patrol, Linde Process Plants, the City of Richmond, VA, Five Acres and the United Methodist Church GCORR. Terry has also worked closely with many governmental entities in assisting them with developing meaningful performance measures to improve organizational performance. He was responsible for the development, implementation and management of the Balanced Scorecard process for a law enforcement agency comprised of more than 3,200 employees. This process included the procurement, implementation and administration of a performance based software management program.
Terry has a Master’s Degree in Managerial Leadership from National-Louis University, a Bachelor’s Degree in Finance from Olivet Nazarene University, and an Associate’s Degree in Law Enforcement from Carl Sandburg College. He also received certification as an Advanced Planner from IALEP (International Association of Law Enforcement Planners). Terry is a registered Investment Advisor Representative and holds a Series 65 license from the SEC (Securities and Exchange Commission). He also maintains Series 6, 63 and 26 licenses with FINRA (Financial Industry Regulatory Authority) and is a former assessor for CALEA (Commission on Law Enforcement Accreditation).
Terry Sterling