by David Wilsey | Jan 31, 2020 | Blog, Uncategorized
I was facilitating a client performance measure development session recently, and the team was wrestling with measure definition. When I reviewed the customer perspective team’s work I found: Measure Name: % of Customers Satisfied Description: % of Customers Satisfied...
by David Wilsey | Dec 2, 2019 | Uncategorized
How many times have you tried to implement what seems like the perfect strategy only to fail because you can’t seem to get your employees to make it happen? Oftentimes the success of a strategy execution or performance management system hinges on whether leaders can...
by David Wilsey | Nov 8, 2019 | Press release
This whitepaper will help you better understand OKRs (objectives and key results), the benefits and pitfalls of OKRs and how to use OKRs with the balanced scorecard. Read More
by David Wilsey | Apr 19, 2018 | Uncategorized
Tim Johnson noted in his recent strategic planning article that 85% of Fortune 500 companies from 1955 no longer exist today. This is because they failed to keep up with a changing world. The assumptions upon which they based their strategy on were no longer valid due...
by David Wilsey | Nov 14, 2017 | Uncategorized
Let’s say our organization needs to buy a fleet of vehicles and we have two procurement teams. We tell team 1 that we want quiet, blue, four-door, fuel-efficient cars. We tell team 2 that we want world-class, high-quality, great-value, high-performing cars. Then we...
