Top-level organizational strategies that arenot cascaded down through the various levels of the organization are just that: top-level organization strategies. Buy-in and support for the top-level strategy will be weak unless middle managers are empowered to provide...
I was talking with a client the other day about adding OKRs to their BSC system and she stopped me in mid-sentence. “Wait a minute,” she said with a skeptical smile. “Are OKRs just KPIs with a new name so that you consultants have something new to sell?” To her point,...
“Why?”…a simple, three-letter word that a three-year old can utilize with unbelievable tenacity when not getting satisfactory answers. Merriam-Webster defines “why” as for what cause, reason, or purpose. The answers to “why?” range from simplistic, easy to...
On the search for something unique, you stumble across a delicious-looking, aromatic delicacy sitting atop the counter in the employee breakroom. You look around and cannot believe your luck. You are all alone. No one else has yet stumbled upon this remarkable...
1st Lieutenant Brett Burnside had this to say about being trained in the US Air Force’s F-35 Joint Strike Fighter: “You can practice and practice and practice as much as you want, but when it comes to flying the jet, whether it’s in a training or combat scenario, you...
After months of hard work, we finally made it to the rollout event – my first. In an all-hands meeting, we detailed the plan, bragged about increased focus, increased alignment, improved team cohesion, and the 40+ new projects resulting in new and improved services or...
