by David Wilsey | Jun 5, 2017 | Uncategorized
As part of the KPI Basics series of content we are developing as part of the launch of the KPI.org website, I thought I would introduce the different types of key performance indicators (KPIs). As I describe in the accompanying video, like to use a framework called...
by David Wilsey | Nov 22, 2016 | Uncategorized
I learned two lessons in college that I still think about – one in the kitchen and one as a strategy execution consultant. My professor claimed during a cell biology lesson that if you leave iceberg lettuce in water for about 20 minutes its cells expand as they soak...
by David Wilsey | May 19, 2016 | Uncategorized
I arrived to pick up my daughter on the last day of art camp just in time for program evaluations. Since we at the Balanced Scorecard Institute (BSI) use evaluation data for course improvement, I was intrigued to watch a room full of six- to nine-year-olds randomly...
by David Wilsey | Mar 24, 2016 | Uncategorized
Most MBA programs pride themselves as being the ”practical” degree that will best prepare its students for any number of management roles. And I have to admit that I can point to that degree as a true turning point in my career. But it wasn’t until I became a Balanced...
by Gail Stout Perry | Sep 3, 2015 | Uncategorized
I recently had a conversation with an organization’s board member who said, “I’m so frustrated. We have a balanced scorecard but I don’t see how the things the management team is measuring or executing are linked to our strategy. I don’t see the connections. Our...
by David Wilsey | Jun 9, 2015 | Uncategorized
We’ve received a lot of interest in our new KPI Certification Program. In fact, one woman said she couldn’t wait until the first scheduled program offering. She also wanted to know if we had a handy list of the most important principles – she wanted a cheat sheet! So...
