by Richard Juarez | Jun 3, 2020 | Blog, Uncategorized
A few years ago, I held my first Strategy Review Meeting (SRM). We had a great agenda and flow. We had strong presenters going over the progress we’ve made. Our KPIs were giving us trend information allowing for great discussion. Our project updates were giving...
by David Wilsey and Sarah Tao | May 28, 2020 | Blog, Uncategorized
Overwhelming response to our recent webinar, How to Plan for a Disruption Like THIS?!, is not surprising, as we all struggle to adapt to our new world. Questions are rolling in related to connecting business continuity planning with strategy, adapting prioritization...
by David Wilsey | Apr 1, 2020 | Blog, Uncategorized
I was talking to a client the other day about the Coronavirus and how their organization was struggling with what to do with their organizational strategy. Despite their training, they didn’t seem to know where to start. Their uncertainty was understandable, as there...
by Terry Sterling | Mar 30, 2020 | Blog, Uncategorized
The “Frozen Middle” is a term used to stereotype middle managers in today’s workforce. It typically refers to those in mid-level management who allegedly block an organization’s progress because they aren’t capable, not motivated or afraid to take risks. This layer of...
by David Wilsey | Jan 31, 2020 | Blog, Uncategorized
I was facilitating a client performance measure development session recently, and the team was wrestling with measure definition. When I reviewed the customer perspective team’s work I found: Measure Name: % of Customers Satisfied Description: % of Customers Satisfied...
by Terry Sterling | Dec 11, 2019 | Blog, Uncategorized
One of the best-loved classics viewed during the Christmas season is Charles Dickens’ A Christmas Carol (see summary here), a story centered around a selfish and unfriendly old man who hates Christmas named Ebenezer Scrooge. It is a story that has been recreated for...
