by David Wilsey | Nov 14, 2017 | Uncategorized
Let’s say our organization needs to buy a fleet of vehicles and we have two procurement teams. We tell team 1 that we want quiet, blue, four-door, fuel-efficient cars. We tell team 2 that we want world-class, high-quality, great-value, high-performing cars. Then we...
by David Wilsey | Jun 5, 2017 | Uncategorized
As part of the KPI Basics series of content we are developing as part of the launch of the KPI.org website, I thought I would introduce the different types of key performance indicators (KPIs). As I describe in the accompanying video, like to use a framework called...
by David Wilsey | May 19, 2016 | Uncategorized
I arrived to pick up my daughter on the last day of art camp just in time for program evaluations. Since we at the Balanced Scorecard Institute (BSI) use evaluation data for course improvement, I was intrigued to watch a room full of six- to nine-year-olds randomly...
by David Wilsey | Jun 9, 2015 | Uncategorized
We’ve received a lot of interest in our new KPI Certification Program. In fact, one woman said she couldn’t wait until the first scheduled program offering. She also wanted to know if we had a handy list of the most important principles – she wanted a cheat sheet! So...
by David Wilsey | Feb 14, 2014 | Uncategorized
Have you heard the common legend that scientists have proven that bumblebees, in terms of aerodynamics, can’t fly? This is a myth that came about because about eighty years ago an aerodynamicist made this statement based on an assumption that the bees’ wings were a...
