by Dan Montgomery | Dec 13, 2013 | Uncategorized
“It’s not hard to make decisions when you know what your values are.” – Roy E. Disney Values can sometimes seem like the stepchild of strategic planning. The guts of a strategic plan can include a results-oriented vision translated into specific objectives, measures...
by David Wilsey | Dec 6, 2013 | Uncategorized
One of the participants in a recent Balanced Scorecard Professional Certification workshop was struggling with the difference between Strategic Themes and Balanced Scorecard Perspectives. In fact, he fundamentally questioned the need for both. His argument was that...
by Gail Stout Perry | Nov 14, 2013 | Uncategorized
How do you deal with an initiative (project) that is a forceful executive’s favorite idea, or, even worse, is something that your organization has spent years to develop BUT is not aligned to your strategy? Yikes! I was teaching a class in Atlanta last week and one...
by David Wilsey | Oct 25, 2013 | Uncategorized
I talked to a student from one of our classes over a year after the class to see how things were going, and she told me a long story about how they were still debating the exact wording of objective number 9. I asked her if they had reached their targets on any key...
by Dan Montgomery | Oct 18, 2013 | Uncategorized
A few years ago I was facilitating a post-merger integration process for an expanding publicly-traded utility company that had bought a smaller, rural utility in order to expand its territory. The parent company had a balanced scorecard, and we created an aligned...