by Gail Stout Perry | Sep 30, 2013 | Uncategorized
I was working with an Army command at Ft. Sam Houston this week and had invited a special guest – Scott Hencshel – to address the group regarding the organizational challenges of implementing a balanced scorecard system within Army. (Scott’s command is...
by David Wilsey | Sep 26, 2013 | Uncategorized
Has it ever dawned on you that you think you are headed in the right direction only to discover that you are using the wrong measure to inform your decisions? It feels a bit like navigating a truck using the fuel gauge instead of the GPS. It was a lesson that I...