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Strategic Planning in the Healthcare Industry

Strategic Planning in the Healthcare Industry

Over the last 10 years we have seen a tremendous change in the healthcare industry.  Whether it is a shift in philosophy to focus on more value-based care or navigating the impact of implementing the Affordable Care Act here in the United States, significant shifts...
In Search of the Canadian Hippo

In Search of the Canadian Hippo

During the years we lived in Canada, my family became fond of Canadian Heritage Moments.  These were sixty-second vignettes that depicted formative moments in Canadian history. One of my favorites has the intrepid French explorer Jacques Cartier arriving in the valley...
What’s the Value in Having Values?

What’s the Value in Having Values?

“It’s not hard to make decisions when you know what your values are.” – Roy E. Disney Values can sometimes seem like the stepchild of strategic planning.  The guts of a strategic plan can include a results-oriented vision translated into specific objectives, measures...
Hungry for Some Perspectives?

Hungry for Some Perspectives?

One of the participants in a recent Balanced Scorecard Professional Certification workshop was struggling with the difference between Strategic Themes and Balanced Scorecard Perspectives. In fact, he fundamentally questioned the need for both. His argument was that...
Blue Apples & Other Special Projects

Blue Apples & Other Special Projects

How do you deal with an initiative (project) that is a forceful executive’s favorite idea, or, even worse, is something that your organization has spent years to develop BUT is not aligned to your strategy?  Yikes! I was teaching a class in Atlanta last week and one...