by Howard Rohm | Feb 15, 2018 | Uncategorized
One of our clients decided to build their strategy map and balanced scorecard themselves after some training. They created a draft strategy map with 12 strategic objectives, linked together in a cause-effect chain–the strategy map–that showed how value was...
by Tim Johnson | Dec 7, 2017 | Uncategorized
Over the last 10 years we have seen a tremendous change in the healthcare industry. Whether it is a shift in philosophy to focus on more value-based care or navigating the impact of implementing the Affordable Care Act here in the United States, significant shifts...
by Dan Montgomery | Feb 24, 2014 | Uncategorized
During the years we lived in Canada, my family became fond of Canadian Heritage Moments. These were sixty-second vignettes that depicted formative moments in Canadian history. One of my favorites has the intrepid French explorer Jacques Cartier arriving in the valley...
by Dan Montgomery | Dec 13, 2013 | Uncategorized
“It’s not hard to make decisions when you know what your values are.” – Roy E. Disney Values can sometimes seem like the stepchild of strategic planning. The guts of a strategic plan can include a results-oriented vision translated into specific objectives, measures...
by David Wilsey | Dec 6, 2013 | Uncategorized
One of the participants in a recent Balanced Scorecard Professional Certification workshop was struggling with the difference between Strategic Themes and Balanced Scorecard Perspectives. In fact, he fundamentally questioned the need for both. His argument was that...
