by David Wilsey | Oct 25, 2013 | Uncategorized
I talked to a student from one of our classes over a year after the class to see how things were going, and she told me a long story about how they were still debating the exact wording of objective number 9. I asked her if they had reached their targets on any key...
by Dan Montgomery | Oct 18, 2013 | Uncategorized
A few years ago I was facilitating a post-merger integration process for an expanding publicly-traded utility company that had bought a smaller, rural utility in order to expand its territory. The parent company had a balanced scorecard, and we created an aligned...
by Dan Montgomery | Oct 7, 2013 | Uncategorized
A few months ago, we got a call from a company asking for help with their balanced scorecard – something that happens every day. What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had...
by Howard Rohm | Oct 4, 2013 | Uncategorized
Twenty-three people were waiting for the workshop to begin. The job at hand was to facilitate key managers, analysts, and program advisors through a strategic thinking process and formulate a new strategy. The organization was a four-hundred employee health care...
by David Wilsey | Oct 2, 2013 | Uncategorized
On the radio the other day there was mountain climber that shared her experience standing atop Mount Everest. She said that while standing on that summit she was surprised to find that rather than revel in her achievement and enjoy the view that so relatively few...
